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Seroja consulting services

Our Services

Three Engagements. One at a Time.

Each service is designed for a different stage of business life — from a first careful look, to a sustained partnership across a quarter.

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Our Methodology

How We Approach Every Engagement

Before recommending anything, we listen. Each engagement begins with a short preparation questionnaire and a first conversation that allows us to understand the business on its own terms — its context, its recent history, its pressures.

From there, sessions are structured but not rigid. We follow the scope agreed at the start, and we raise additional observations only when they seem genuinely relevant. Written outputs are drafted with care and reviewed before delivery.

Our approach does not produce a single answer. It produces a clearer picture, a few well-considered directions, and documents that remain useful beyond the engagement.

First Fold Review

Engagement 01

First Fold Review

A calm first look for small businesses wanting a clearer sense of where they stand. Together we go gently through your sales, costs, and routines, surfacing the points most worth attention. Suited to small and owner-led businesses.

  • One structured session with a lead consultant
  • Written overview of key findings
  • Short list of suggestions prioritised for you
  • Follow-up note and tidy summary included

Process

1

Short preparation questionnaire sent to you

2

One-session conversation reviewing sales, costs, and routines

3

Written overview and suggestions delivered within five working days

Unfolding Growth Planning

Engagement 02

Unfolding Growth Planning

A planning engagement for businesses ready to weigh a careful step ahead. We consider capacity, cost, and timing, then offer a few calm directions to choose from. Designed for settled small and mid-stage firms.

  • Three sessions over six weeks
  • Written plan with clear directions
  • Budget outline and priorities sheet
  • A later check-in session included

Process

1

Scope and scheduling confirmed in initial conversation

2

Three sessions across six weeks exploring capacity, cost, and timing

3

Written plan and budget outline delivered; check-in scheduled for later

Advanced Layered Advisory

Engagement 03

Advanced Layered Advisory

A longer advisory partnership for developed organisations refining how their layers of work fit together. We review structure, reporting, and decision flow, offering tactful, considered recommendations. Suited to advanced multi-team businesses.

  • Full structural and process review
  • Monthly sessions across a quarter
  • Documentation pack and closing summary
  • Ongoing correspondence throughout

Process

1

Full organisational review in the first month

2

Monthly advisory sessions for the remainder of the quarter

3

Documentation pack and closing summary delivered at end of quarter

Choosing What Fits

Which Engagement Suits You?

Use this table to match your business stage and needs to the right engagement. If you're unsure, contact us and we'll discuss it together.

Feature First Fold Review Growth Planning Most Popular Layered Advisory
Best for Small, owner-led businesses Settled SMEs planning next steps Multi-team organisations
Number of sessions 1 3 + check-in Full review + monthly
Written overview
Written plan
Budget outline
Documentation pack
Fee RM 600 RM 1,060 RM 1,400

Across All Services

Standards We Hold Across Every Engagement

Data Privacy

Client data is handled in line with Malaysia's Personal Data Protection Act and retained only as long as necessary for the engagement.

Output Quality

Every written document is reviewed internally before delivery. We do not send first drafts. Clarity and usability are the standard.

Schedule Adherence

Sessions start and end as agreed. Documents arrive on the timeline set at the beginning. We treat your time with the same care we treat your business information.

Pricing

Clear Fees, No Additions

Engagement 01

First Fold Review

RM 600

Per engagement

  • 1 session
  • Written overview
  • Suggestions list
  • Follow-up note
Enquire

Engagement 03

Advanced Layered Advisory

RM 1,400

Per engagement

  • Full review + monthly sessions
  • Documentation pack
  • Closing summary
  • Ongoing correspondence
Enquire

Not Sure Which Engagement Fits?

We're happy to discuss your situation and help you choose. No commitment is needed at that stage — just a conversation.

Contact Us