Seroja Contact Us

Legal & Privacy

Cookie Policy

This page explains how Seroja uses cookies on our website and how you can manage your preferences.

Last Updated: 12 May 2025

1. What Are Cookies?

Cookies are small text files that a website stores on your device when you visit. They help the site remember certain information about your session — such as your language setting or whether you have already seen a particular notice.

Cookies do not contain personal information on their own. They are simply identifiers that let a server recognise a returning visitor and deliver a more consistent experience. Some cookies are placed by the website you are visiting; others are set by third-party services embedded on the page.

You can choose to accept or decline cookies. Declining optional cookies may affect some features of the website, but it will not prevent you from reading content or reaching our contact form.

2. Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function. They enable basic capabilities such as page navigation, form submission, and access to secure areas. The website cannot work properly without them.

Examples: session token, security state, cookie consent record

Analytics Cookies

Optional

These cookies help us understand how visitors use the website. The information is aggregated and anonymous — we cannot identify individual users from it. We use this data to improve page content and navigation.

Examples: pages visited, time spent, traffic source (Google Analytics)

Marketing Cookies

Optional

These cookies are used to deliver relevant content and measure the effectiveness of advertising campaigns. They may be set by advertising partners we work with, and they track visits across websites.

Examples: ad impression tracking, Facebook Pixel, Bing Ads UET

Preference Cookies

Optional

These cookies remember choices you have made so we can provide a more personalised experience. They do not track your activity on other websites.

Examples: language preference, region setting, display options

3. Third-Party Cookies

Some features on this website involve services operated by third parties. These services may set their own cookies on your device, subject to their own privacy and cookie policies.

  • Google Analytics — collects anonymised usage data to help us understand site traffic and visitor behaviour.
  • Meta (Facebook) Pixel — measures the performance of advertising and helps deliver relevant ads on Facebook and Instagram.
  • Microsoft Bing Ads (UET) — tracks conversions from Bing advertising campaigns.
  • Google Maps — embedded on our homepage to display our office location.

We encourage you to review the privacy policies of these third-party services for further information.

4. How Long Cookies Last

Session Cookies

These exist only while your browser is open. When you close your browser tab or window, session cookies are automatically removed from your device. They are used for things like maintaining your state as you navigate between pages.

Persistent Cookies

These remain on your device for a set period — typically from a few days to two years — or until you delete them manually. Persistent cookies allow a site to remember your preferences across visits. Our cookie consent record, for example, is stored for 12 months.

5. Your Cookie Preferences

Use the controls below to manage which optional cookies you allow. Your choices are saved to this device. You can update them at any time by returning to this page.

Essential Cookies always on

Required for the website to function. Cannot be disabled.

Analytics Cookies

Help us understand how visitors use the site. All data is anonymous.

Marketing Cookies

Used to measure advertising performance and deliver relevant content.

Preference Cookies

Remember your choices to personalise your experience on this site.

6. Managing Cookies in Your Browser

You can also control cookies directly from your browser settings. Below are brief guides for the most common browsers. Note that blocking all cookies may affect how some websites function.

Google Chrome
  1. Open Chrome and click the three-dot menu (⋮) at the top right.
  2. Go to Settings → Privacy and security → Cookies and other site data.
  3. Choose your preferred level: block all, allow all, or block third-party cookies.
  4. To delete existing cookies, go to Clear browsing data and select Cookies and other site data.
  5. To set exceptions for specific sites, scroll down to Sites that can always use cookies or Sites that can never use cookies.
Mozilla Firefox
  1. Open Firefox and click the menu button (≡) at the top right.
  2. Go to Settings → Privacy & Security.
  3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
  4. To manage cookies, scroll to Cookies and Site Data and click Manage Data.
  5. You can search for a specific site and remove its stored data.
Safari
  1. Open Safari and go to Safari in the menu bar → Settings (or Preferences).
  2. Click the Privacy tab.
  3. Choose to block all cookies, or prevent cross-site tracking.
  4. To remove cookies, click Manage Website Data and select or remove entries.
  5. On iPhone or iPad, go to Settings → Safari → Privacy & Security.
Microsoft Edge
  1. Open Edge and click the three-dot menu (⋯) at the top right.
  2. Go to Settings → Cookies and site permissions → Manage and delete cookies and site data.
  3. Toggle Block third-party cookies on or off, or choose to block all cookies.
  4. To delete stored cookies, click See all cookies and site data and remove as needed.
Mobile Browsers

On mobile devices, cookie settings are usually found within your browser app's settings or preferences menu. On iOS, you can also manage Safari cookies through the main iPhone Settings app → Safari. On Android, each browser (Chrome, Samsung Internet, etc.) has its own privacy section within its in-app settings.

7. Your Rights and Choices

You have the right to withdraw your consent to optional cookies at any time. You can do this by using the preference controls above or by adjusting your browser settings.

Please be aware that disabling optional cookies may change how some parts of the website behave. For example, without preference cookies, your settings may not be remembered between visits. Without analytics cookies, we lose the ability to improve the site based on actual usage patterns.

Withdrawing consent does not affect the lawfulness of any processing that took place before the withdrawal. Essential cookies cannot be disabled as they are necessary for the site to function.

If you have questions about how we handle cookies or personal data more broadly, please reach out to us:

[email protected]

For a fuller picture of how we handle your data, please read our Privacy Policy.